اربابیان،شیرین؛یزدانی، مهدی وخلیلی اردلی، صدیقه .(1395). «تاثیر فناوری اطلاعات و ارتباطات در توسعه تجارت صنعتی»، فصلنامه پژوهشنامه بازرگانی،شماره 79،ص 35-66.
خوش نیت، محمد.(1392). «بررسی مفهوم و ماهیت گردشگری الکترونیکی و توسعه پایدار»، فصلنامه علمی پژوهشی اطلاعات جغرافیایی، دوره 22، ص 102-109.
دهدشتی، زهره و شکیبا جمال آباد،غدیر.(1392). «مدل ساختاری جهت شناسایی مولفههای استراتژیک اثربخش بر نهادینه سازی گردشگری الکترونیک»، فصلنامه مطالعات مدیریت گردشگری،شماره 22.
عطافر، علی؛ خزائی پور، جواد و پورمصطفی خشکرودی، مهدی.(1391). «عوامل مؤثر بر پذیرش فناوری اطلاعات در صنعت گردشگری»، فصلنامهعلمی پژوهشیمطالعاتمدیریتگردشگری(مطالعات جهانگردی)، دوره 7، شماره 18، ص131-156.
فیض، داود؛ زارعی، عظیم و زرگر، سیدمجتبی.(1390). «بررسی رابطه بین کیفیت خدمات و رضایت مشتریان به واسطه ارزش ادراک شده خدمات مطالعه موردی شرکت قطارهای مسافری رجا»، راهبردهای بازرگانی، دوره 1،شماره 47، ص 324-311.
مهدینیا، پروانه.(1389). «تحلیلشکافبینخواستههایمشتریانباوضعیتموجوددربانکداریالکترونیک:مطالعهموردیبانکاقتصادنوین(بر اساس مدل سروکوآل و کانو)»، نشریه علمی پژوهشی پژوهشهای پولی- بانکی، سال 2، شماره 6، ص133-168.
نوربخش، سید نوید.(1386). «بررسی عوامل موثر بر تصمیم گیری و خرید در مصرف کنندگان الکترونیکی»،پایان نامه کارشناسی ارشد، قزوین: دانشگاه آزاد اسلامی.
Agrawal, R., Imielinski, T., Swami, A.(2013). "Mining Association Rules between Sets of Items in Large Databases", In Proceedings of the acm sigmod Conference Management of Data, 207- 216.
Allan, C., Chieh, L.u., Dogan, G. (2015). "A Conceptual Model of Consumers’ Online Tourism Confusion", International Journal of Contemporary Hospitality Management, Vol. 27, No. 6, pp.1320-1342.
Berkus, D. (2013). "Riding the Prevailing Winds. In: Hotel Yearbook 2014", Switzerland: Wade & Company.
mily:"Times New Roman"'
Rex, S.T., Charles, F.D. & Peter, R.(2012). "Travel Planning: Searching for and Booking Hotels on the Internet",Cornell Hospitality Quarterly,Vol 51, Issue 1, pp: 388-398.
Chaudha, A., Jain, R., Singh, A. R., Mish- ra, P. K .(2011). "Integration of Kano’s Model into quality functiondeployment (QFD)", Int J Adv Manuf Technol 53,pp. 689–698.
Dev, S., Buschman, J., Bowen, J. (2010). "Hospitality marketing: a etrospective analysis (1960–2010) and predictions (2010–2020)", Cornell Hosp. Q. Vol.51, No.4, pp.459–469.
Eui-Bang, L., Jinwha, K., Sang-Gun, L. (2017). "Predicting Customer Churn in Mobile Industry Using Data Mining Technology", Industrial Management & Data Systems, Vol. 117, Issue. 1, pp.90-109.
Fesenmaier, D.R., Xiang, Z., & Pan, B.(2011). "AFramework of Search Engine Use for Travel Planning", Journal of Travel Research,Vol.50, No.5, pp.587-601.
Furlan, R, & Corradetti, R.(2010). "An alternative approach to analyze customer or employee satisfaction data based on Kano Model", Quality Technology &Quantitative Management, pp. 7- 13.
al Management Systems", Mathematical and Computer Modeling, Vol 58, Issues 1-2, pp: 38-48.
Law, R., Qi, S., Buhalis, D.(2010)."Progress in Tourism Management: A Review of Website Evaluation in Tourism Research", Tourism Management, Vol. 31, Issue 3, pp:297-313.
Gruber, T., Reppel, A., Szmigin, I., Voss, R.(2008). "Revealing the expectations and preferences of complaining customers by combining the laddering interviewing technique with the Kano model of customer satisfaction", Qualitative Market Research: An International Journal, Vol.11, No. 4, pp. 400 – 413.
Hand, D.J.(1998)."Data Mining:Statistics and More?",The American Statistician,Vol. 52, No. 2,pp. 112- 118.
Internet World Stats.WWW.internetworldstats.com/stats.htm.
Jordan, E.J., Norman, W.C., & Vogt, C.A.(2013)."A Cross-cultural Comparison of Online Travel Information Search", Journal of Tourism Management Perspectives,6(1),pp:15-22.
Jacob, G., Ramani, R.(2012). "Data Mining in Clinical Data Sets: A Review", International Journal of Applied Information Systems (IJAIS),4(6),pp:15-.26
Kim, K., Hong, E., Rho, S.(2013)."The Study of Defined Buying Factors Affecting Trust Building and Service Performance in Financial Management Systems", Mathematical and Computer Modeling, Vol 58, Issues 1-2, pp: 38-48.
Law, R., Qi, S., Buhalis, D.(2010)."Progress in Tourism Management: A Review of Website Evaluation in Tourism Research", Tourism Management, Vol. 31, Issue 3, pp:297-313.
Marban, O., Menasalvas, E., Fernandez- Baizan, C.(2008)."A Cost Model to Estimate the Effort of Data Mining Projects (DMCoMo)", Information Systems, Vol. 33, No. 1, pp: 133-150.
Mitchell, T.M.(1999)."Machine Learning and Data Mining", Communication of the ACM, Vol. 42, No. 11, pp:30-36.
Park, S. & Huang, Y. (2017). "Motivators and Inhibitors in Booking a Hotel via Smartphones", International Journal of Contemporary Hospitality Management, Vol. 29 Issue 1, pp:161-178.
Rex, S.T., Charles, F.D. & Peter, R.(2012). "Travel Planning: Searching for and Booking Hotels on the Internet",Cornell Hospitality Quarterly,Vol 51, Issue 1, pp: 388-398. Times New Roman","serif"; mso-fareast-font-family:"Times New Roman"'>
Sofia, R., Aurkene, A-S., Rodolfo, B.(2016). "Adopting Interoperability Solutions for Online Tourism Distribution: An Evaluation Framework", Journal of Hospitality and Tourism Technology, Vol. 7 Issue: 1, pp.2-15.
Shankar, S. & Purusothaman, T.(2009)."Utility Sentient Frequent Item Set Mining and Association Rule Mining: A Literature Survey and Comparative Study", International Journal of Soft Computing Applications, Issue 4, pp: 81-95.
Sauerwein, E., Franz, B., Kurt, M., Hans, H.(1996)."The Kano Model: How to Delight Your Customers", International Working Seminar on Production Economics-Innsbruck/igls/Austria, vol I of the IX, pp: 313-327.
:FA'> Times New Roman","serif"; mso-fareast-font-family:"Times New Roman"'>
Tomar D, Agarwal S.(2013). "A survey on Data Mining approaches for Healthcare", International Journal of Bio-ScScience and Bio-Technology,5(5),PP:241-66.
;Utility Sentient Frequent Item Set Mining and Association Rule Mining: A Literature Survey and Comparative Study", International Journal of Soft Computing Applications, Issue 4, pp: 81-95.
Sauerwein, E., Franz, B., Kurt, M., Hans, H.(1996)."The Kano Model: How to Delight Your Customers", International Working Seminar on Production Economics-Innsbruck/igls/Austria, vol I of the IX, pp: 313-327.
:FA'> Times New Roman","serif"; mso-fareast-font-family:"Times New Roman"'>
Thakran, K. & Verma, R.(2013). "The Emergence of Hybrid Online Distribution Channels in Travel", Tourism, and Hospitality,54, pp:240–247.
Tiago, B. & Verıs, S. (2014). "Digital marketing and social media: Why bother?", Business Horizons, 57, pp: 703-708.: 81-95.
Sauerwein, E., Franz, B., Kurt, M., Hans, H.(1996)."The Kano Model: How to Delight Your Customers", International Working Seminar on Production Economics-Innsbruck/igls/Austria, vol I of the IX, pp: 313-327.
:FA'> Times New Roman","serif"; mso-fareast-font-family:"Times New Roman"'>
Williams, D. R., & Roggenbuck, J. W. (1989, October). Measuring place attachment: Some preliminary results. In NRPA Symposium on Leisure Research, San Antonio, TX.
Williams, D. R., & Vaske, J. J. (2003). The measurement of place attachment: Validity and generalizability of a psychometric approach. Forest science, 49(6), 830-840 font-size:12.0pt; font-family:"Times New Roman","serif";mso-fareast-font-family:"Times New Roman"'>
Sauerwein, E., Franz, B., Kurt, M., Hans, H.(1996)."The Kano Model: How to Delight Your Customers", International Working Seminar on Production Economics-Innsbruck/igls/Austria, vol I of the IX, pp: 313-327.
:FA'> Times New Roman","serif"; mso-fareast-font-family:"Times New Roman"'>