Tourism Management Studies

Investigation of Economic & cultural effects at tourism Development

mehdi kazemi

Volume 1, Issue 3 , March 2004, Pages 1-16

Abstract

In spite of considerable growth of tourism industry in recent decades and it's important economic and cultural role in destinations, there is not consensus in tourism development and its outcomes, and few analysis have been done on the residents' attitude. Much of the recent studies are focused on economic ... Read More

The role of tourism in the bilateral relation between Islam and Christianity

tahereh shalchian

Volume 1, Issue 3 , March 2004, Pages 17-37

Abstract

International society's reaction to the way of the world's communication, made analysts find a way toward nations’ contemplation and attempts of scientists and scholars provided a space for friendship and peace . Although Peace and Friendship strategies are still ambiguous. In the light of this ... Read More

A New Approach to Measure Quality of

hamid zargam

Volume 1, Issue 3 , March 2004, Pages 39-56

Abstract

Service industry has identified the customer or user as the most critical voice in assessing service quality. What are the costs behind supporting customer satisfaction? What are some of the issues you've had to address around customer-level satisfaction and how have you overcome them? These are the ... Read More Service industry has identified the customer or user as the most critical voice in assessing service quality. What are the costs behind supporting customer satisfaction? What are some of the issues you've had to address around customer-level satisfaction and how have you overcome them? These are the main questions that have been discussed in this paper. In this paper we outline an overall approach for measuring service quality that differs substantially from the conventional paradigm. The conventional attitude-based approach relies on assumptions about the link between evaluations of service quality and subsequent behavior which are not supported by the substantive body of research findings. This paper explains a different approach which looks directly at service provision by using descriptive measures and seeks to relate these to observed buying behaviors. The approach has been trailed across a number of service categories with promising results. After a discussion of the differences between different methods, a quality perception measurement instrument for the company is developed and applied to a sample of railroad company clients. Considering the importance of this item, tended to write the article that not only clarifies the side effects and results of tourism on development , but describes positive effects of cultural interaction as well as familiarizing ways and introduces the religious identity . In the field of tourism between the two most important religions "Islam & Christianity " made a survey about finding some ways to gain the contemplate and common comprehension. Also mentioning existent problems and difficulties , tried to demonstrate the last achievements . existing statistical data , and research results and finally have an extended discussion on solutions and suitable suggestions for clarifying methods of the industry ' s negative effects on the base of non - cultural relationships . Wishing to obtain a successful trend in deepening Peace & Friendship. principles between these two divine religions in order to clarify the tourism common points .

The Nature of service Quality

hossein kaveyani

Volume 1, Issue 3 , March 2004, Pages 57-77

Abstract

This article discusses the nature of service quality. It begins by discussing the generally accepted model and then describes refinements to that model, firstly in terms of the determinants of service quality, and secondly in terms of the nature of customer expectations. Finally the model is developed ... Read More

Social tourism

fatemeh yavarigohar

Volume 1, Issue 3 , March 2004, Pages 79-93

Abstract

There are many different methods for tourism based on preference, taste & buying power of tourists. This paper, points out considerations of social tourism. There are a myriad of definitions for social tourism. The paper begins by setting out what social tourism is- its size and delivery. Social ... Read More

Sociological Analysis of Factors Affecting Tourism Satisfaction (A case study of the Kish Island foreign tourists)

abbasali sahlai zadeh

Volume 1, Issue 3 , March 2004, Pages 1-15

https://doi.org/10.22054/tms.2004.6876

Abstract

The goal of this study is to survey factors affecting tourist's satisfaction. The study is carried out by the Survey Method; and the data are collected by questionnaires, from a sample of 250 foreign tourists of the Kish Island (lran).The study uses Meslow's Need Hierarchy Theory, Homans' Exchange Theory, ... Read More

Tourism Management Studies

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Volume & Issue: Volume 1, Issue 3, March 2004, Pages 1-93

Investigation of Economic & cultural effects at tourism Development

Abstract

The role of tourism in the bilateral relation between Islam and Christianity

Abstract

A New Approach to Measure Quality of

Abstract

The Nature of service Quality

Abstract

Social tourism

Abstract

Sociological Analysis of Factors Affecting Tourism Satisfaction (A case study of the Kish Island foreign tourists)

Abstract