Present article concentrates on investigation of the effective factors of human resource management on profitability in Isfahan city hotels. Factors such as 1 )human relations; 2)human resource planning; })education; 4)reward's system; 5)performance management; 6)performance evaluation;7)discipline ; 8)human resource information system ;9)job design and I O)socialization have been tested. A self• made questionnaire was designed. Its validity was measured with Cronbach coefficient alpha of 89%. Then hypotheses were tasted in a statistical population of 49 persons which 15 were selected as primary sample. The result was a ranking classification of effective factors on customer profitability.
shariati,A , yazdani,B and haghighat,F . (2009). An Investigation of Effect of Human Resource Management on Profitability in Isfahan City Hotels. Tourism Management Studies, 3(10), 79-104.
MLA
shariati,A , , yazdani,B , and haghighat,F . "An Investigation of Effect of Human Resource Management on Profitability in Isfahan City Hotels", Tourism Management Studies, 3, 10, 2009, 79-104.
HARVARD
shariati A, yazdani B, haghighat F. (2009). 'An Investigation of Effect of Human Resource Management on Profitability in Isfahan City Hotels', Tourism Management Studies, 3(10), pp. 79-104.
CHICAGO
A shariati, B yazdani and F haghighat, "An Investigation of Effect of Human Resource Management on Profitability in Isfahan City Hotels," Tourism Management Studies, 3 10 (2009): 79-104,
VANCOUVER
shariati A, yazdani B, haghighat F. An Investigation of Effect of Human Resource Management on Profitability in Isfahan City Hotels. Tourism Management Studies. 2009;3(10):79-104 (In Persian).