Naser Sanoubar; Saeedeh Khani; Abolfazl Haghverdizadeh
Abstract
Cultural festivals have an important role in the tourism industry and recognition of the factors affecting their success is important. Hence, In this research, the effect of the variables of sense of community, emotional experience, and extroversion on tourists’ satisfaction and loyalty in cultural ...
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Cultural festivals have an important role in the tourism industry and recognition of the factors affecting their success is important. Hence, In this research, the effect of the variables of sense of community, emotional experience, and extroversion on tourists’ satisfaction and loyalty in cultural festivals were examined. in this regard, 394 questionnaires were distributed among tourists of the Nowruz festival in Milad Tower, in Tehran, and examined, then. The results showed sense of community is a direct predictor of loyalty, and satisfaction still has the greatest impact on loyalty. Also, The relationship between extraversion and positive emotional experience was confirmed. In indirect ways, positive emotional experience through satisfaction has the greatest impact on loyalty. The results of this study could help marketing managers and festival organizers manage events better and gain more tourists’ satisfaction and loyalty
Mohamad Taghi Toghraee; Zahed Shafiei; Mahnaz Doosti-Irani
Abstract
The purpose of this study is an investigation of the impact of each dimension of perceived quality of urban transportation services in Isfahan on the satisfaction of domestic tourists. In terms of purpose this is applied research and in terms of method, this is descriptive-correlative research. The present ...
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The purpose of this study is an investigation of the impact of each dimension of perceived quality of urban transportation services in Isfahan on the satisfaction of domestic tourists. In terms of purpose this is applied research and in terms of method, this is descriptive-correlative research. The present study is a combination of library and field research. The statistical population of the study consisted of domestic tourists of Isfahan on Nowruz 2017. The inclusion criterion was the usage of urban transportation. In order to collect data, the convenience sampling method was used. The results showed that to achieve tourist satisfaction it is necessary to increase the quality of services. It was also found that tourists are not satisfied with the urban transportation of Isfahan in any dimension. Therefore, according to the impact of different dimensions of service quality on tourist satisfaction, it is necessary to focus on improving responsiveness, empathy, reliability, tangible items, economic efficiency, and guarantee, respectively.
Arman Akhoondnejad; Bibi Sara Daz
Abstract
Nature-based tourism is one of the most important types of tourism that plays a very important role in the development of sustainable environments. One of the best practices for sustainable environmental development is to focus and improve the pro-environmental behavior of the tourist. Hence, this research ...
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Nature-based tourism is one of the most important types of tourism that plays a very important role in the development of sustainable environments. One of the best practices for sustainable environmental development is to focus and improve the pro-environmental behavior of the tourist. Hence, this research explores the pro-environmental behavior of the tourist and empirically investigates the role of attachment to the place on tourist satisfaction. To this end, 286 domestic tourists who visited the international wetland of Alagol were surveyed using available sampling method. Using structural equation modeling through Liserl software, the results showed positive and significant effects of attachment to the location and tourist satisfaction on the pro-environmental behavior of tourist. The attachment to the place also had a positive and significant effect on the satisfaction of the tourists.
Abstract
This study considered the concept of perceived value from an Islamic perspective and examined the effect of perceived value of pilgrimage destination on foreign Muslim tourist satisfaction. This survey is a descriptive type research and 153 samples were selected using convenience sampling method. To ...
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This study considered the concept of perceived value from an Islamic perspective and examined the effect of perceived value of pilgrimage destination on foreign Muslim tourist satisfaction. This survey is a descriptive type research and 153 samples were selected using convenience sampling method. To determine validity, confirmatory factor analysis and for testing hypotheses structural equation modeling was used. The research findings indicated that perceived costs including perceived monetary value, perceived risk, time and effort spent have a negative effect on the tourist satisfaction while perceived benefits including perceived quality, efficiency, emotional value, social value and Islamic physical/ non-physical attributes have a positive effect on tourist satisfaction. The moderating role of Islamic religiosity on the relationship between Islamic non-physical attributes value and tourist satisfaction was high while the role of Islamic religiosity on the relationship between Islamic physical attributes and tourist satisfaction was low.
