tourism management
Ali Tizroo
Abstract
In today's dynamic environment, tourism supply chains must be agile, that is, they must be in a position to respond quickly to customer needs. Therefore, the current research was conducted with the aim of prioritizing the basic factors of supply chain agility in the tourism industry of Isfahan city. ...
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In today's dynamic environment, tourism supply chains must be agile, that is, they must be in a position to respond quickly to customer needs. Therefore, the current research was conducted with the aim of prioritizing the basic factors of supply chain agility in the tourism industry of Isfahan city. For this purpose, firstly, by extensively reviewing the subject literature and selecting 43 related articles, 6 factors were identified as factors of supply chain agility. Then, by using DIMATEL technique, prioritization and causal diagram of factors were obtained. The statistical population of this research includes tourism industry experts in Isfahan city who were selected by non-probability (targeted) sampling method and snowball method. A total of 34 DIMATEL technique questionnaires were collected, and based on the results of those factors, competence, social, human resources, information technology, flexibility and sensitivity and responsiveness to the market were given the first to sixth priorities.
Abstract
The aim of current study is to make a comparative investigation of agilityvariables in manufacturing sector and hotel services sector and determines theweights of these variables in order to create the best distinction between the twosectors in terms of agility. Therefore, in this study the agility variables ...
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The aim of current study is to make a comparative investigation of agilityvariables in manufacturing sector and hotel services sector and determines theweights of these variables in order to create the best distinction between the twosectors in terms of agility. Therefore, in this study the agility variables ofmanufacturing firm were extracted from the literature and then was examined inagile hotels to be determined whether these variables in the agile hotels areconsidering as well as the agile manufacturing companies or not. The sampleincluded active manufacturing companies located in the Toos industrial estateand three, four and five-star hotels in Mashhad. For collecting data were usedthrough two questionnaire. Data were collected from Stratified samplingmethod. Also the questionnaires collected was analyzed with MANOVA,independent – samples t test and discriminant analysis. Finally, according to theresults of this study, it was found that there is a significant difference betweenthe averages vector of agility variables in two groups. The variables that werecausing these differences include continuing education, changing culture,cooperation, responsiveness, flexibility, speed and competency that theirsaverages in hotels were more than averages in manufacturing companies. Also,combining the continuous education variable of determination and flexibilityvariable with specific coefficient, create the highest distinction between thehotels and manufacturing firms in terms of agility.
