عنوان مقاله [English]
نویسندگان [English]چکیده [English]
Present article concentrates on investigation of the effective factors of human resource management on profitability in Isfahan city hotels. Factors such as 1 )human relations; 2)human resource planning; })education; 4)reward's system; 5)performance management; 6)performance evaluation;7)discipline ; 8)human resource information system ;9)job design and I O)socialization have been tested. A self• made questionnaire was designed. Its validity was measured with Cronbach coefficient alpha of 89%. Then hypotheses were tasted in a statistical population of 49 persons which 15 were selected as primary sample. The result was a ranking classification of effective factors on customer profitability.