Mehdi Karoubi; Sasan Ahmadi
Abstract
Today, developing Medical tourism especially for developing countries is one of the sources of income. If any development in the body of tourism not within the strategic planning framework, and which does not consist of continuous control and preventive actions, will, in different dimensions, ...
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Today, developing Medical tourism especially for developing countries is one of the sources of income. If any development in the body of tourism not within the strategic planning framework, and which does not consist of continuous control and preventive actions, will, in different dimensions, meet negative and irrecoverable impacts. Hence, the present study is to examine the position of medical tourism in Shiraz in order to formulate appropriate strategies for proper and comprehensive development. This research method is a combination of surveys and descriptive-analytics. 80 medical tourists and 20 medical tourism experts were selected as a random sample, and, for samples, strategic factors through questionnaires were distributed. Data collected were set in the framework of the Strategic SWOT model, and computational steps were computed using decision-making method based on Fuzzy-TOPSIS. Analysis of findings showed that according to the focus of the first, second, and third strategy obtained from combining Comments of sample groups, focus strategy to action is an aggressive one.
Abolghasem Ebrahimi; moslem bagheri; amene pakdelian
Abstract
The purpose of this study is to provide a model to identify the relationship between word of mouth and tourists’ trust with customer-based brand equity in the hotel industry of Shiraz. This research is descriptive-survey and non-random sampling was used. The Sample size is 384 Iranian tourists ...
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The purpose of this study is to provide a model to identify the relationship between word of mouth and tourists’ trust with customer-based brand equity in the hotel industry of Shiraz. This research is descriptive-survey and non-random sampling was used. The Sample size is 384 Iranian tourists who traveled to Shiraz and used hotels and accommodation. At first, indicators related to the dimensions of tourists’ trust in the offline domain were extracted, categorized and finalized by systematic review. Then a questionnaire was designed. After distributing the questionnaire, data were analyzed using SPSS and Smart PLS software. By systematic review, three dimensions of destination characteristics, destination staff characteristics and tourist characteristics were considered for trust. The findings indicate that tourist trust mediates the relationship between word-of-mouth advertising and customer-based brand equity.
