tourism management
mitra yarahmadi; hamdollah sojasi qedari; Hamid Shayan; siamak seyfi
Abstract
When stakeholders have different perceptions and goals regarding tourism development, conflicts can arise among them in various areas. This study focuses on examining the issue of conflicts among tourism stakeholders using a combined methodological approach: meta-synthesis, and a multi-criteria decision-making ...
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When stakeholders have different perceptions and goals regarding tourism development, conflicts can arise among them in various areas. This study focuses on examining the issue of conflicts among tourism stakeholders using a combined methodological approach: meta-synthesis, and a multi-criteria decision-making model to comprehensively identify existing conflicts, identify the causes of conflicts in tourist destinations, explain the types of conflicts, and prioritize conflicts. Analyzing 37 existing studies, 30 conflict parameters were identified using in meta-synthesis method and based on the opinions of 15 tourism experts prioritization was performed with fuzzy Delphi method. The results show that parameters such as hindering the development of tourist activities due to environmental regulations, unfair distribution of tourism benefits, and disagreement in allocating incentives and financial rewards to stakeholders are the most important areas of conflict among tourism stakeholders, with conflicting interests and violation of the rights and interests of others being the most important causes.
